Homes and businesses in Louisville, Jefferson, Bullitt and Oldham counties · Visits Mon–Fri 7:30–5:30 · Sat 9–2This phone line never clocks out · (502) 461-8069
CleanridgeHomes · Businesses · Louisville (502) 461-8069
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Before your first visit

What a house cleaner does, and what they don't

Knowing the edges of the job saves disappointment on both sides. Here is what a standard cleaning team handles, and the jobs that belong to someone else.

A cleaner's caddy of supplies and a mop set down in a home's entryway at the start of a visit

Inside the job

A standard visit covers surfaces you see and touch every day: kitchen counters and appliance fronts, sinks, toilets, tubs and showers, mirrors, dusting of reachable surfaces, vacuuming and mopping. Deep cleans add baseboards, door frames, grout, inside the oven and similar slow tasks.

Usually outside the job

TaskWhy it is excludedWho to ask
Exterior windows above ground floorLadders and fall riskA window cleaning company
Mold, sewage, biohazard cleanupNeeds protective gear and specialist methodsA remediation company
Moving heavy furniture or appliancesInjury and damage riskMovers, or arrange it beforehand
Carpet shampooingDifferent equipmentA carpet cleaning company
Organizing personal papersPrivacyYou
Pet waste in the yardOutside the houseA pet waste service

Supplies

Teams booked through Cleanridge bring their own vacuums, mops, cloths and products. If you have products you prefer, for a natural stone counter, say, leave them out with a note.

Do you need to be home?

No. Many people leave a key or a code and go to work. Put away valuables and anything fragile you would rather nobody touched, secure pets you are unsure about, and tell us about alarms.

How to get the best result

  • Clear counters and floors of clutter so the team spends its time cleaning, not tidying
  • Point out priority rooms on the first visit
  • Tell us within a day if anything was missed, so it can be put right

Short answers

Are you supposed to leave the house when cleaners come?

You do not have to. Staying is fine; many people simply prefer to be out so the team can move freely.

Do cleaners do dishes?

A sink of dishes can be added on request. Large piles from several days are better handled before the visit.

Do cleaners change bed sheets?

Yes, if you leave clean linens out. It is part of the standard visit when requested.

The Ohio River at Louisville in the evening, the lit pedestrian bridge crossing toward Indiana and the downtown skyline behind

A cleaner home or workplace starts with one call

Tell us the rooms or the square footage and the day you want. We come back with a price, and the cleaning team arrives with its own supplies.

This phone line never clocks out.

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